Transparency
What you should know before using TKBNet.
TKBNet is an independent assistance service. We are not an internet provider and are not the official customer-support department of any internet provider. We have no affiliation with, sponsorship from or authority to act for any provider.
Technical support and troubleshooting for customer-owned home-network equipment and devices, plus general information. No provider account access.
[Fee schedule to be completed: state whether the initial call is free, any per-call or per-service charges, and payment methods.] Fees are stated before any charge.
If a technician connects to your device, we ask your consent first and you can end the session at any time.
[Confirm practice.] If calls are recorded or monitored, you are told at the start and may end the call.
Performance depends on factors outside our control. We do not guarantee any particular result.
Any company, product or brand names that you mention to us remain the property of their owners. We use them only to understand your question, and no affiliation is implied.
Where TKBNet advertises, ads and landing pages describe TKBNet accurately, including that it is independent. Read the full Advertising Policy.
Independent technical support
Talk to a TKBNet technician about your home-network equipment. We explain any fees before they apply, and you can hang up at no charge before agreeing to anything.
Call (833) 581-4309 Try our free guides first TKBNet is an independent assistance service. We are not an internet provider and are not the official customer-support department of any internet provider.